Problems we solve
Sound familiar?
Your IT person is away
Holiday, sickness or parental leave covered without disruption.
A project needs extra hands
Device rollouts, office moves or system upgrades.
Busy period ahead
Extra support during a launch, an audit or a seasonal peak.
No in-house IT
Regular on-site days without hiring a full-time person.
What's included
Everything you get
- Engineer on your premises on agreed days
- Set start and end dates and working hours
- Written contract with agreed response times
- Help desk for your staff while on site
- Project work such as rollouts and upgrades
- Regular summaries of work done
- Full handover notes at the end
How it works
Step by step
Agree the scope
Dates, days, hours and what the engineer covers.
Written contract
A short contract with the term and response times. Nothing open-ended.
Engineer on site
Your engineer works as part of your team.
Regular updates
Summaries of what was done and anything needing a decision.
Handover
Notes on everything we changed so your team can carry on.
Why it matters
What you gain
Flexible
Cover for days, weeks or months, not years.
No hiring
Skip recruitment for short-term needs.
Clear terms
Start, end, days and hours in writing.
Continuity
Full handover so nothing is lost when the term ends.
Questions
Frequently asked questions
How long can a contract be?
From a few days to several months, with dates and hours agreed up front.
Is this a monthly support plan?
No. It is a fixed-term contract with a clear start and end.
Can we extend it?
Yes, if you need more time we can agree an extension in writing.
What happens at the end?
We hand over notes on everything we did and changed.
Related
Also in IT Services
Remote & on-site IT support
Remote fixes and engineer visits across London, without a monthly plan.
Microsoft 365 & Google Workspace
Business email, Teams and shared files set up properly, plus moving from old email.
Cyber security & Cyber Essentials
Antivirus, firewall, multi-factor login and help getting Cyber Essentials.
Talk to us about Fixed-term site support engineers
Tell us about your setup and we'll recommend the right solution.