Remote and on-site IT support in London

IT help when you need it, without a monthly plan

Get help with email, Microsoft 365, printers, Wi-Fi and computers by secure remote session, or with an engineer on site anywhere in London.

  • Remote help
  • On-site visits
  • No monthly plan
  • Homes and businesses
  • London-wide
Get in touch

Problems we solve

Sound familiar?

Email or Microsoft 365 not working

Account, sync and Outlook problems fixed remotely.

Printer or scanner offline

Network printing and scanning set up so it works for everyone.

New starter needs setting up

Laptop, accounts and access ready for day one.

Something needs hands on

An engineer visits your home or office across London.

What's included

Everything you get

  • Secure remote support sessions
  • On-site engineer visits across London
  • Microsoft 365 and Google Workspace admin
  • New starter and leaver setup
  • Printers, scanners and peripherals
  • Wi-Fi and network troubleshooting
  • Computer and software problems
  • Notes of what we fixed

How it works

Step by step

  1. Get in touch

    Tell us what is wrong by form, email or WhatsApp.

  2. Remote first

    Many problems are fixed in a secure remote session.

  3. Visit if needed

    If it needs hands on, we book an engineer visit.

  4. Fix and explain

    We fix it and explain what happened in plain English.

Why it matters

What you gain

01

No monthly fees

Get help when you need it, not a contract you never use.

02

Fast remote fixes

Most problems are solved without waiting for a visit.

03

Real engineers

People who understand your whole setup, not a script.

04

Plain English

Clear explanations and notes after every job.

Questions

Frequently asked questions

Do I need a contract?

No. Use us when you need help. For regular on-site cover, see fixed-term site support.

Is remote support safe?

Yes. Sessions only start when you allow them, and you can watch everything we do.

Which areas do you visit?

London and Greater London. Remote help works anywhere.

Do you help homes as well as businesses?

Yes, we help both.

Related

Also in IT Services

Microsoft 365 & Google Workspace

Business email, Teams and shared files set up properly, plus moving from old email.

Cyber security & Cyber Essentials

Antivirus, firewall, multi-factor login and help getting Cyber Essentials.

Backup & data recovery

Automatic backups to a NAS or the cloud, tested so a restore actually works.

Talk to us about Remote & on-site IT support

Tell us about your setup and we'll recommend the right solution.

Get in touch