Who we are
RGB Tech Solutions is run by [Your full name], trading as RGB Tech Solutions, [business address]. We are the data controller for personal data collected through this website. Contact: [email protected].
What we collect
- Enquiries: your name, email address, phone number (optional), the service you are interested in, and your message.
- Technical data: your IP address and basic request details, used to keep the site secure and stop spam.
This website does not use cookies, advertising trackers or analytics.
How we use it
- To reply to your enquiry and recommend a solution (legitimate interests, and steps before entering a contract).
- To carry out work you have asked us to do (contract).
- To protect the website from abuse, for example limiting repeated form submissions (legitimate interests).
We never sell your data or use it for marketing without your consent.
Who we share it with
- Amazon Web Services (Amazon SES), UK region: sends contact form messages to our inbox.
- Cloudflare: delivers and protects this website.
- Google Fonts: your browser loads fonts from Google, which receives your IP address.
These providers process data only to provide their services to us.
How long we keep it
Enquiries are kept for [2 years] after our last contact, then deleted. Customer records needed for accounts are kept for 6 years, as required by HMRC. Server logs are kept for a short period for security.
Your rights
Under UK GDPR you can ask to see, correct or delete your data, object to how we use it, or ask us to restrict it. Email [email protected] and we will reply within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk or 0303 123 1113.