Problems we solve
Sound familiar?
Card machine keeps disconnecting
Usually a Wi-Fi or network issue. We find it and make the connection stable.
Kitchen or receipt printer offline
We fix printer networking so orders print every time.
Customers slowing down your network
We put guest Wi-Fi on its own network, away from your tills.
Busy times bring everything down
We check capacity and set up the network to cope at peak times.
What's included
Everything you get
- Network check of tills, terminals and printers
- Stable wired or Wi-Fi connections for payment devices
- Receipt and kitchen printer setup
- Separate guest Wi-Fi for customers
- Router and network configuration
- Labelled cables and a simple network diagram
- Advice on backup connections for card payments
How it works
Step by step
Tell us
Describe what stops working and when. Photos of the setup help.
Check
We look at the network, Wi-Fi and devices to find the cause.
Fix
We make connections stable and set up printers properly.
Test
We test payments, printing and Wi-Fi together.
Handover
Everything labelled, with a short note of what we changed.
Why it matters
What you gain
Fewer lost sales
Payments go through at the busiest times.
Orders that print
Kitchen and receipt printers you can rely on.
Safer payments
Business devices kept away from customer Wi-Fi.
Around your hours
Work scheduled to avoid disrupting service.
Questions
Frequently asked questions
Do you supply card machines?
No, but we make sure the network your card machines use is stable and secure.
Can you work before we open?
Yes. We schedule work around your opening hours.
Why separate guest Wi-Fi?
It keeps customers away from your payment devices and stops them slowing your network.
Can you install CCTV for the till area too?
Yes, see our CCTV installation service.
Related
Also in Hardware & Installation
Wi-Fi & networks
Dead spots, slow internet and guest Wi-Fi fixed, with mesh and proper network setup.
Office moves & cabling
Network points, comms cabinets and re-patching, planned so you are back online fast.
PC repair & upgrades
Slow or faulty PCs and laptops repaired, upgraded and given a few more years.
Talk to us about Tills, card terminals & printers
Tell us about your setup and we'll recommend the right solution.